1. As a project manager, you’re using the SMART criteria to craft goals for your team. During the process, you create goals that are a little challenging, but also encourage growth. In this instance, which SMART criteria are you using?
Attainable
2. As project manager, you approve a team member’s request to change the order of their tasks because they think it will be more efficient. However, this change disrupts another team member’s work process: they need to do two additional tasks not related to the project’s goal. What is happening on this project?
The project is going out-of-scope.
3. Consider this Office Green scenario: A member of the marketing team suggests allowing customers to choose from an additional three plant colors.What can help prevent project scope creep in this scenario? Select all that apply.
Create a plan for dealing with out-of-scope requests. Get clarity on project requirements. Make project plans visible.
4. Fill in the blank: The difference between a goal and a deliverable is that the goal is the desired outcome of the project and the deliverable is a _____ of the project.
tangible outcome
5. Once a team launches a project, there’s still work to be done. Which of the following scenarios would occur in the landing phase? Select all that apply.
Gather the project team to discuss what they learned during the project and how to improve the process. Check that forms and processes are collecting the necessary data to evaluate project success.
6. Consider the following scenario: The Director of Product requests that the project manager do what they can to finish the project early. However, the Director also states that they cannot spend any additional funds.
Using the triple constraint model, what trade-off could the project manager use to meet the Director of Product’s request?
Change the project scope
7. Define success criteria.
The standards by which the project will be judged once it’s been delivered to customers.
8. Which of the following is an engagement metric?
A 20% increase of participation time within an app.
9. How will you quantify if you’re landing a project at its intended goal?
Check if the project meets the initial success criteria
10. Suppose as a project manager you receive a request from a team member to change a process they believe will make their work more efficient. However, you know that the change may increase the workload for other team members and extend the project’s completion date. How do you best address this potential internal scope creep?
Remind the team that any process changes will change project scope and may create unknown risks for the project.
11. Fill in the blank: Objectives and Key Results (OKRs) combine both a goal and a _______ to determine a measurable outcome.
metric