A
Adoption: Refers to how the
customer uses and adapts a product or service without any issues
Asana: A work management
platform that helps teams plan and coordinate their work; useful for building
project plans, assigning tasks, automating workflows, tracking progress, and
communicating with stakeholders
B
Benchmark: A point of reference
Benefits: Expected gains of a project
Budget: An
estimate of the amount of money a project will cost to complete
Business case: The reason for initiating a project
C
Collaboration tools: Tools
used to quickly and efficiently check in with team members on questions,
comments, and other topics related to a project
Conditional formatting: A feature that adds automatic color coding to cells in a
spreadsheet
Cost-benefit analysis:
The process of adding up the expected value of a project—the benefits—and
comparing them to the dollar costs
Customers: The people who will get
some value from a successfully-landed project
D
Data validation: A feature that adds dropdown lists to cells in a spreadsheet
Deliverable: A tangible outcome from a project; what gets produced or
presented at the end of a task, event, or process
Docs: A
digital word processing application
E
Engagement: Refers to how often or meaningful customer interaction and
participation is over time
F
Function:
A feature that generates formulas which can be used to manipulate data and
perform calculations in a spreadsheet
G
Gantt chart: A horizontal bar chart that illustrates a project’s tasks, with
clear breakdowns of who’s responsible for the work and when those tasks are due
H
Header:
The top cell or cells in a column in a spreadsheet
I
Influence: Measures how much power a
stakeholder has and how much the stakeholder’s actions affect the project
outcome
Initiation: The first phase within
the project life cycle, followed by planning, executing, and closing
In-scope: Tasks that are included
in the project plan and contribute to the project’s goal
Intangible benefits:
Gains that are not measurable or quantifiable, such as customer or employee
satisfaction or brand recognition
Intangible costs:
A cost that cannot easily be quantified, such as loss of employee morale or
brand damage.
Interest: Refers to how much the
needs of the stakeholder will be affected by project outcomes
K
Key results: The part of an OKR that describes measurable outcomes that
objectively define when the objective has been met
Key stakeholders: The people with the highest amount of influence on and interest
in a project; also called "key players"
L
Land: To measure the success of
a project using the success criteria established at the outset of the project
Launch: To deliver the final
result of a project to the client or user
M
Materials: Items needed to help get
the project done
Metrics: Data used to measure
something, like numbers or figures
O
Objective: The part of an OKR that defines what needs to be achieved and
describes a desired outcome
Objectives and key results (OKRs): A combination of a goal and a metric to determine
a measurable outcome
Out-of-scope: Tasks that are not included in the project plan and don’t
contribute to the project’s goal
P
Pivot table: A basic analysis tool used to summarize data and show the
relationships between data points, making it easier to understand the
information contained in a spreadsheet
Power grid: A two-by-two grid used for conducting a stakeholder analysis;
shows stakeholder interest in the project versus their influence over the
project
Primary stakeholders: People who will benefit directly from a project’s success
Productivity tools: Tools used to manage project tasks, including word processing
software, spreadsheets, and presentations
Project charter: A document that clearly defines the key details of a project
Project goal: The desired outcome of a project
Project manager: The person who plans, organizes, and oversees the whole project
Project proposal: Documentation written at the beginning of a project; kicks off
the initiation phase by influencing and persuading the company to move forward
with the project
Project sponsor: The person who’s accountable for the project and who ensures the
project delivers the agreed-upon business benefits
R
RACI chart: A visual that helps to define roles and responsibilities for
individuals or teams to ensure work gets done efficiently; lists who is "responsible,"
"accountable," "consulted," and "informed" for
project tasks
Return on investment (ROI): A metric used to calculate the return on an
investment relative to its cost.
Resources: The budget, people, materials, and other items needed for a
project
S
Scheduling and work management software: Tools used for assigning tasks to multiple
teammates and for tracking and visualizing progress; most useful for bigger
projects with a larger number of tasks and a bigger team of people to manage
Scope: The
boundaries of a project; an agreed-upon understanding as to what is included or
excluded from a project
Scope creep: Changes, growth, and uncontrolled factors that affect a
project’s scope at any point after the project begins
Scope management: Understanding and negotiating how changes will be evaluated,
accepted, and performed
Silo:
A situation in which the knowledge and responsibility for a task falls on one
person
Secondary stakeholders: People who are indirectly impacted by a project’s success
Slides: Google’s
digital presentation application
SMART goals: A method to evaluate goals; states that goals should be
"specific," "measurable," "attainable,"
"relevant," and "time-bound"
Spreadsheet: A tool used for organizing, transforming, visualizing, and
manipulating information; useful for a wide range of tasks, such as creating
timelines, building charts, managing budgets, and tracking tasks
Stakes: The
important parts of a business, situation, or project that might be at risk if
something goes wrong
Stakeholders: Anyone involved in the project who has a vested interest in the
project’s success
Stakeholder analysis: A visual representation of all the stakeholders that illustrates
which stakeholders are taking on which responsibilities; also called
“stakeholder mapping”
Stakeholder buy-in: The process of involving stakeholders in decision-making to
hopefully reach a broader consensus on the organization's future
Steering committee: The most senior decision-making body on any project; they have
the authority to make changes to the budget and approve updates to the timeline
or scope
Success criteria: The standards that measure how successful a project was in
reaching its goals
T
Team members: The people doing the day-to-day work and making the project
happen
Tools: Aids
that make it easier for a project manager or team to manage resources and
organize work
Triple constraint: The combination of the three most significant restrictions of
any project: scope, time, and cost.